ACG's Rapid Response Help Desk
Desktop and Server Support
M-F from 8:00am to 5:00pm PST
ACG's typical response time is under 1 hour. Emergency Response 24/7
ACG's typical response time is under 1 hour. Emergency Response 24/7
Remote Support
Need to talk to an IT technician right away?
When IT problems arise you can lose valuable time and money waiting for computers, servers and other hardware to be fixed. We can fix most problems remotely even while you're on the phone with us. When you contact our Help Desk, we'll be able to securely interface with any computer in your office via the web and resolve most common issues – without having to take extra time to come to your office. When you have an issue, simply call us and we can remotely login and fix your issue, without the time, expense and hassle of having to wait for a support person to arrive. Onsite Support Need to have an IT technician on site today?
When issues cannot be fixed remotely or you just need to see a technician face to face, we also offer onsite support anywhere in Orange County. Our local team of experts can come to your office to resolve your issue quickly and correctly. IT Staff Augmentation / Outsourcing Need a IT Solution without hiring a costly IT staff?
Need to cut down on IT costs? We can help! Outsourcing will reduce your IT costs significantly. We provide a full IT solution including both onsite and remote technical support. Our technicians are friendly and always available to help. Instead of putting an IT professional on salary, only pay when you have an outage that may interrupt your business. We also have proactive plans that allow you to pay a low flat rate for our highly qualified technicians and consultants – and call them only when you need them.
When IT problems arise you can lose valuable time and money waiting for computers, servers and other hardware to be fixed. We can fix most problems remotely even while you're on the phone with us. When you contact our Help Desk, we'll be able to securely interface with any computer in your office via the web and resolve most common issues – without having to take extra time to come to your office. When you have an issue, simply call us and we can remotely login and fix your issue, without the time, expense and hassle of having to wait for a support person to arrive. Onsite Support Need to have an IT technician on site today?
When issues cannot be fixed remotely or you just need to see a technician face to face, we also offer onsite support anywhere in Orange County. Our local team of experts can come to your office to resolve your issue quickly and correctly. IT Staff Augmentation / Outsourcing Need a IT Solution without hiring a costly IT staff?
Need to cut down on IT costs? We can help! Outsourcing will reduce your IT costs significantly. We provide a full IT solution including both onsite and remote technical support. Our technicians are friendly and always available to help. Instead of putting an IT professional on salary, only pay when you have an outage that may interrupt your business. We also have proactive plans that allow you to pay a low flat rate for our highly qualified technicians and consultants – and call them only when you need them.
